An Alternative to Long Term Support Contracts
Tech Tokens give your organisation fast access to experienced IT engineers without the commitment of a long-term support contract.
Instead of fixed monthly agreements, you purchase a bundle of tokens and redeem them whenever specialist technical support is required.
Everything is delivered by our in-house engineers, ensuring reliable, professional service whenever you need additional technical expertise.
Tech Tokens can be used for:
- On-site engineering support
- Remote troubleshooting and assistance
- Network and Wi-Fi optimisation
- Infrastructure health checks
- Short term project scoping and planning
- Hardware installations and upgrades
- IT troubleshooting and diagnostics
- Engineering resource for IT teams
What You Can Use Tech Tokens For
On-Site Engineering Support
Our engineers diagnose and resolve issues affecting servers, storage systems, and core infrastructure to restore stability and performance.
Remote Technical Assistance
Quick access to expert troubleshooting and support without waiting for an engineer to travel on-site.
Network & Infrastructure Support
Help with network configuration, connectivity issues, performance optimisation, and infrastructure upgrades.
Project Planning & Scoping
Technical guidance when planning upgrades, rollouts, or infrastructure changes.
Hardware Installation & Deployment
Support for installing, configuring, and deploying IT hardware across your organisation.
Additional Engineering Resource
Extra support when your internal IT team needs specialist expertise or additional capacity.
Flexible IT Support Without Long-Term Contracts
Tech Tokens are designed for organisations that occasionally require specialist IT support but do not want the cost or commitment of a managed support contract.
Tokens can be redeemed whenever support is required, giving your team access to experienced engineers when you need them most.
Key benefits include:
- No long-term contracts
- Flexible support when required
- Fast access to experienced engineers
- Support for projects, troubleshooting, and upgrades
- Short term project scoping and planning
- Remote or on-site engineering available
How Tech Tokens Work
Purchase Tokens
Buy a bundle of tokens based on your expected support requirements.
Request Support
When support is required, simply contact the SAS team and request engineering assistance.
Redeem Tokens
Tokens are redeemed in blocks of engineering time depending on the work required.
Job Complete
Our engineers deliver the work remotely or on-site, ensuring your systems stay operational and your projects stay on track.
On Hand Whenever You Need IT Support
Whether you need occasional technical assistance or additional engineering capacity during busy periods, Tech Tokens give you flexible access to experienced IT professionals.
With SAS, support is simple, flexible, and delivered entirely by our in-house engineering team.